sagili link Privacy Policy

1">1. Information We Collect

When you register for an account on sagili link, we collect personal information that is necessary to verify your identity and operate your account in compliance with Philippine regulations. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the payment process, we also collect financial information such as your preferred payment method details and transaction history — this is required to process deposits and withdrawals in Philippine pesos (PHP). If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly on your device. We do not collect any sensitive personal information beyond what is strictly necessary for account operation and regulatory compliance.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your sagili link account, verify your identity as required under Philippine gaming regulations, and process your financial transactions securely. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and to respond to any support requests you submit. Your activity data helps us personalise your experience on the platform, such as remembering your preferred games and displaying relevant content based on your usage patterns. We may also use aggregated, anonymised data to analyse platform performance, identify popular features, and improve the overall experience for Filipino players. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you about relevant offers — you can opt out of these at any time through your account settings. We will never use your personal data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.

3. How We Share Your Information

sagili link does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud hosting providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection law. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of sagili link or its users. In the event that sagili link undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity — you will be notified of any such change and your rights under this policy will continue to apply. We will never share your data with third parties for their own independent marketing purposes.

4. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to gaming operators in the Philippines. If you request account closure, we will deactivate your account promptly and cease using your data for operational purposes, but we may retain certain records for the legally required retention period. Data that is no longer required for any legal, regulatory, or operational purpose will be securely deleted or anonymised. If you have questions about how long specific categories of your data are retained, you may contact our support team for clarification.

5. Your Rights Under Philippine Data Privacy Law

As a Filipino player, you have a number of rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or outdated information in your account. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details available in your account dashboard — we will respond to all verified requests within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Tracking Technologies

The sagili link platform uses cookies and similar tracking technologies to ensure the website functions correctly and to improve your browsing experience. Essential cookies are required for core platform functions such as keeping you logged in, remembering your session preferences, and securing your account. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may occur — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use cookies to track your activity across third-party websites or to serve targeted advertising outside of the sagili link platform.

7. Security of Your Data

sagili link takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. We conduct regular security assessments and keep our systems updated to address emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes prescribed by law. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

8. Changes to This Privacy Policy

sagili link may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you directly via your registered email address or through a notice on the platform. We encourage you to review this policy periodically so you remain informed about how we protect your data. Your continued use of the sagili link platform after any changes have been posted constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please visit our FAQ page or contact our support team directly.